NYSE:CRM

SalesForce.com Inc. (CRM)

169.52
+3.87 (2.34%)
as of Jul 7, 2026, 8:00:00 pm Market Open.
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Investor Insights
star iconJul 7, 2026, 12:00 am

This summary was created by AI, based on 31 opinions in the last 12 months.

SalesForce.com Inc. (CRM) is currently experiencing significant scrutiny amid concerns about the impact of AI on its business model and the broader software-as-a-service (SaaS) sector. Experts note that while CRM has reported earnings growth and maintains a low price-to-earnings (P/E) ratio, the stock has seen considerable volatility and a downturn from previous highs. The transition to AI and the potential need for changes in revenue models from traditional 'seats' to more outcomes-driven approaches have caused some analysts to recommend caution. Despite these concerns, many consider CRM's entrenched position within the market and the potential for future growth driven by AI integration as positive indicators. Overall, sentiment appears mixed, with some viewing significant upside potential while others remain skeptical about the company's ability to adapt in this rapidly changing landscape.

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Consensus
Mixed
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Valuation
Fair Value
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Curated by Michael O'Reilly since 2020.
1550+ opinions with 4.81 rating (one of the best performing expert).

PAST TOP PICK
(A Top Pick Jun 17/25, Up 1.1%)Stockchase Research Editor: Michael O'Reilly

Our PAST TOP PICK with CRM is progressing well.  To remain disciplined, we recommend trailing up the stop (from $183) to $252 at this time.  

WEAK BUY

He targets $325. It's puzzling that has lagged the market. They tried really hard with Einstein to bring out the agentic AI, but they discovered it needs some human intervention. Great management and aggressive sales and marketing. Is among his top 12 holdings.

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Curated by Michael O'Reilly since 2020.
1550+ opinions with 4.81 rating (one of the best performing expert).

TOP PICK
Stockchase Research Editor: Michael O'Reilly

CRM is building cash reserves, aggressively buying back shares and retiring debt.  It trades at 4x book and supports a 10% ROE.  It manages its platform efficiently and is well positioned for an improving economy.  We recommend setting a stop-loss at $183, looking to achieve $352 -- upside potential of 32%.  Yield 0.3%

(Analysts’ price target is $352.14)
TOP PICK

A leader in software it is also a pioneer in staff models. It is evolving into an operating system for more modern enterprises and AI. It has a good valuation at 22 X earnings and she sees 36% upside. Through its share buybacks and dividends it is providing good shareholder returns. Although it is down 23% year-to-date she gives it a 9 out of 10.         Buy 51  Hold 10  Sell 2

(Analysts’ price target is $353.69)
WAIT

Beat, raised, doing a (really accretive) acquisition at a reasonable multiple. Earnings were flat YOY, but revenues were up 7.6%. Reducing headcount by 10%. Guiding to 8-9% revenue growth. 

Dominant player. A stock you have to own, but has to be at the right price. (He's cheap, he wants to get it at a better price ;) Trades at 20x PE for 2027, with 13%. Better places to put capital to work. Try for 5-10% lower.

WATCH

On the fence on this name. Back in the day it was a high-growth software company, but now lower growth (which happens as you get bigger). Recent deal is fine. But activists had identified ways to eke out more profit, company said no more M&A, and now it's back to M&A.

Also, he's waiting for more durability in the software AI story, which is slowly coming together. Wait and see, better ideas elsewhere right now.

BUY

It just reported a strong top and bottom line beat and raised their full-year forecast. They remain tops in enterprise software.

BUY

Is up 6,737% over 20 years. Has always been on the leading edge of business tech, currently their Agentics platform that uses AI. Their Agentforce program is underestimated for the growth it will bring CRM.

TOP PICK

Their AgentForce is a true Agentic AI, which will revolutionize tech. He targets $379.

(Analysts’ price target is $375.82)
BUY

They're in the sweet spot for AI which needs customer data--which CRM has. They have a huge install base. Shares are -16.5% this year, so it looks good.

BUY

Just bought it. Likes the AI play. Sold off on weak guidance. AgentForce's margins are expanding up to 34%. Profitable.

WATCH

Is up ahead of earnings today. It's all about Agentforce--what has been the adoption been for this AI tool? Guidance is 9.2%. Will they hit it?

HOLD

12-month price target of $400, good runway still. Has really monetized the application side of AI, the golden goose that everyone was aiming for. Should report in next couple of weeks.

BUY

They report end of the month; he expects a strong quarter based on AI. Acquisitions they made are becoming accretive.

BUY

Is excited with their software pivot. Have $12 billion in free cash flow, fueling $9 billion in buybacks. Dividend is small, but will rise.

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