NYSE:CRM

SalesForce.com Inc. (CRM)

169.52
+3.87 (2.34%)
as of Jul 7, 2026, 8:00:00 pm Market Open.
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Investor Insights
star iconJul 7, 2026, 12:00 am

This summary was created by AI, based on 31 opinions in the last 12 months.

SalesForce.com Inc. (CRM) is currently experiencing significant scrutiny amid concerns about the impact of AI on its business model and the broader software-as-a-service (SaaS) sector. Experts note that while CRM has reported earnings growth and maintains a low price-to-earnings (P/E) ratio, the stock has seen considerable volatility and a downturn from previous highs. The transition to AI and the potential need for changes in revenue models from traditional 'seats' to more outcomes-driven approaches have caused some analysts to recommend caution. Despite these concerns, many consider CRM's entrenched position within the market and the potential for future growth driven by AI integration as positive indicators. Overall, sentiment appears mixed, with some viewing significant upside potential while others remain skeptical about the company's ability to adapt in this rapidly changing landscape.

consensus icon
Consensus
Mixed
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Valuation
Fair Value
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BUY

It reports next week. Two analysts just lowered price targets, but he likes this space, also owning Adobe and Microsoft

BUY

They have operational efficiency now and should be applauded. Before, they were spending a lot in buying companies. He bought this last April and is glad with its move up. Likes that they were focusing on their balance sheet.

COMMENT

He sold crm 12 months ago in tax-loss selling. Early this year, share were up, but hasn't done much since. Agrees with today's upgrade, based on growth at a reasonable price, and glad to see the CEO return. The Slack buy didn't do well, but things look more promising. Doesn't regret selling it.

BUY

Still owns it. Yes, it's been volatile, but management is good. As long as rates and inflation are steady or decline, this and its peers are the place to be. They will benefit from their super AI platform; Einstein is a powerful tool.

PAST TOP PICK
(A Top Pick Oct 13/22, Up 49%)

Still some runway, with 12-month price target of $242.75. Margins around 40%, revenue's up YOY by 10-12%. Einstein AI has been released. Continues to do collaborations. Loves it. 

BUY

They can explode their earnings higher, based on their AI, Einstein. He's met users who have been thrilled by Einstein.

BUY

Rallied before las year's interest rate hikes when the street suddenly rewarded profitable companies and sunned non-profitable tech. Activists led to the company improving operating margins and earnings. Last week's quarter really beat estimates.

COMMENT

He's worried that every one of the 34 analysts covering it raised estimates after the previous quarter. It comes down to CRM controlling spending. They report later today.

BUY

They report later today. Is up 61% YTD after a rough 2022. She forecasts $1.90, up 60% over 2022 YOY, and more cost-cutting. Margins are improving, because we're starting to sales rebounce after bottoming in the first 6 months this year. Expects revenue to rise 10%. Enteprise software has improved. Hopes they can bring in new coporate customers.

BUY

Reports next week and she expects a good quarter. Shares are up 50% YTD, but so will earnings. They will show better topline numbers.

PARTIAL BUY
Allan Tong’s Discover Picks

CRM is another big tech stocks comeback story, rallying 20% in the past year, but 65% year-to-date after plunging to end 2022. Activist investors have been driving cost cutting to beef up profit margins rather than raise sales growth. The results: Q1 revenues topped estimates, operating margins improved and the company raised the July revenue forecast from $8.49 billion to $8.52 billion. Something is working. Add to this momentum, CRM throwing their hat into the Generative AI ring with Einstein and AI Cloud. The new tech can help enterprise clients craft emails, service briefings, case summaries and work orders. Read 3 Big Tech Stocks Making a Comeback for our full analysis.

BUY

Is up 68% YTD, caught in the hot tech rally. Activist investors in the recent past helped make the company more efficient. Just reported and is selling off in after-hours trading, a victim to high expectations. CRM reported a great quarter: an earnings beat with higher-than expected sales, huge cash and raised guidance, but that still wasn't enough. Again, expectations were so high.

BUY

It has a bright future because of Einstein (https://www.salesforce.com/products/einstein/overview/), which uses a lot of AI. Even if their report disappoints, he'd add to the position he sold. He still expects good things by year's end.

DON'T BUY

Is hitting a 42-week high, but he's not excited to get back into it. The PE remains rich. Yes, estimates are rising because of cost-cutting, but sales estimates are going down.

BUY ON WEAKNESS

Very good CRM product.
Excellent business that is founder led & owned.
Better names to invest in tech sector.
Wait for share price to fall to ~20x earnings before buying. 

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