NYSE:NOW

Servicenow (NOW)

107.71
-1.13 (1.04%)
as of Jul 10, 2026, 8:00:00 pm Market Open.
130 watching
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Investor Insights
star iconJul 10, 2026, 12:00 am

This summary was created by AI, based on 27 opinions in the last 12 months.

ServiceNow, a prominent enterprise software company, has garnered mixed opinions among experts. While many emphasize its resilience and strong fundamentals, particularly in automating and streamlining digital workflows, there are concerns regarding the broader software market's response to AI competition. The company's recent earnings report was strong, showing significant revenue growth and earnings beat estimates, yet its stock has faced substantial declines over the past year. Experts note that it now trades at a lower valuation compared to its historical highs. Overall, while there is cautious optimism for ServiceNow's future, particularly as it incorporates AI advancements, uncertainty remains prevalent in the software sector as a whole.

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Consensus
Buy
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Valuation
Undervalued
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BUY

There is tremendous opportunity in software, but it won't see a V-shaped recovery. The NOW CEO just bought many shares last week. NOW has a strong moat.

BUY

Is -34% this year. Earnings growth expected at 19% this year. Trades at only 24x PE, down from 70x at end-2024. They just announced a big share buyback. 

BUY

Software stocks have been hit hard, because the market believes that AI will replace their service. He didn't like NOW at $200 a year ago, but likes it lot more now at $118. Last year, he started writing puts on this.

DON'T BUY
One of the worst performers in January

Anything software has getting punished now over fears that AI will replace it. But NOW just reported a good quarter, beating on every key line. PE has fallen from 64x to 28x. Likes it, but he doesn't blame anyone avoiding software stocks.

BUY

Business software stocks have been hammered by the market feeling that they will taken over by AI, but we haven't seen this in the company earnings. NOW shares are -45% from last year's peak. They just delivered a good quarter and a $5 billion share buyback.

COMMENT

It reports Wednesday. Business remains good, but enterprise software stocks have been hit in recent years due to AI. NOW is -41% the past year. The CEO must explain that this is a broken stock, not broken company.

BUY

He added more, despite NOW hitting a 52-week low yesterday. It's probably reached peak pessimism. It will separate from the pack, because its moat because CTO's won't introduce new AI start-ups that are supposed to disrupt the data space with companies they've been building in Silicon Valley in recent years. Also, NOW's earnings and free cash flow are growing, so it's growing into its high valuation.

DON'T BUY

In time, the CEO will execute and the stock will recover from its 52-week low currently. The balance sheet is in great shape and revenues are growing, but momentum is poor. Would not add now. Software is in the dog house.

DON'T BUY

Software names are down. NOW is -30% the past 6 months. He can't call a bottom on it.

DON'T BUY

Hardware companies are beating the software ones, and this trades at a high 42x PE. Shares slid on Friday, but didn't bounce back today. Software is struggling with AI now.

SELL ON STRENGTH

In his portfolios, certainly less than 10% (and maybe even less than 5%) in software stocks. A lot of generative AI is displacing the magic that comes from these software companies. Look for places to get out. Chart shows it's consolidating; there may be another leg higher, but it's too early to make a call on that.

BUY ON WEAKNESS

ITSM (IT service management) platform. Integrated into the IT department of a lot of Fortune 500 companies. Implementing a lot of AI solutions at these companies, so this name actually benefits from the AI disruption. Free cashflow compounder for a very long time. 

HOLD

Has shown some of the most durable revenue growth in the entire market. Though more expensive, definitely likes it more than CRM. Deserves the valuation premium because it executes so well. Good long-term hold. Over time, need to see traction around AI for the story to continue working. Great company.

WAIT

Dangerous name to be out of. Huge run, strong Q1. Reinforced leadership in enterprise AI. Guidance is in line. Concern about government cuts, but overall average deal size up by 1/3. 18% growth, but trading at 40x 2026 and 33x 2027. A bit expensive PEG ratio. Have to pay up for good names, but wait for better entry when PEG closer to 1.

BUY

Today they delivered a rock solid quarter including beating non-GAAP revenues, and reiterated their full-year forecast and this quarter despite this volatile environment. It's enough to turn this stock around.

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